How CSI saves 10+ hours
on installations with Vantage

Based in Alexandria, Virginia, Composition Systems Inc. (CSI) is a full-service printing and graphics provider serving clients across the U.S. and Canada. Their work spans a wide range of industries, including retail, food service, museums, and live events.

At the time Vantage approached CSI, the team was already using Lift ERP to streamline their print production workflows. What they needed was a system to fully connect production with installation, so they partnered with Vantage to close that gap.

The challenge before Vantage

Manual coordination and handoffs. Before partnering with Vantage, CSI managed all installations manually. Sales reps, schedulers, and installation coordinators used a mix of tools, often passing paper forms and printed documents from one stage to the next. While everyone did their part, the absence of a centralized system made it harder to move quickly.

Duplicating installation jobs. While Lift ERP was a strong fit for managing CSI’s print production, quoting, and invoicing, installation tasks had to be manually copied for the installation team. This duplication not only took extra time, but also created disconnects as sales and production teams had limited visibility into installation progress.

Communication gaps. CSI communicated with installation crews on-site using emails and text messages.With multiple installations happening each week, coordinators had to manage overflowing inboxes and scattered message threads, making it difficult to respond quickly and ensure that critical Installation details didn’t get lost along the way.

The solution Vantage delivered

Less paperwork. With Vantage, every part of CSI’s installation workflow now runs through a centralized platform. Schedulers assign jobs directly in the Vantage calendar. Installation coordinators upload install specs, RAMs, and site details to the shared media folder, ensuring installers always have the most up-to-date information. Completion reports and sign-offs are submitted online, reducing paperwork and keeping installations moving fast.

Automating manual tasks. With Vantage, installation jobs are automatically pulled from Lift ERP into the system without extra copying and pasting. Continuous sync between platforms keeps both systems up to date in near real-time. This seamless connection bridges the gap between sales, production, and installation, giving every team clear visibility into job progress. Repetitive admin work is eliminated, saving the CSI team over 10 hours weekly.

In-app communication. With Vantage, the entire CSI team is now connected in one centralized app, purpose-built for managing print and signage installs. Job updates, site questions, and new specs are all shared instantly, with real-time mobile notifications sent to the right team members. CSI coordinators no longer chase down responses, and installers can access the latest information without digging through emails. Everything is visible and easy to access.