How Category 5 saves 40+ hours weekly managing installations with Vantage

Category 5 is a professional printing and installation services provider based in Burlington, Ontario. From 3D displays to billboards and hoardings, they deliver standout large-format visual solutions for clients across North America.

When the Category 5 leadership team first connected with Vantage, they were excited to see a solution built specifically for wide-format print installations. During the initial demo, it quickly became clear that the platform was exactly what they’d been looking for.

The challenge before Vantage

Lack of a unified system. Before Vantage, Category 5 managed installations using emails, phone calls, and spreadsheets. With dozens of creative print and signage projects to coordinate each week, often with external installation teams, this setup made it hard to maintain visibility and manage installations consistently.

Limited access to job details. Project managers at Category 5 had to send out critical job-related information, like installation schedules, artwork files, or documentation, often as PDFs or paper handouts. They had to follow up repeatedly to confirm that installers had the right information before arriving on site.

Scattered communication. With the Category 5 team working at full speed, it was challenging to keep everyone in the loop on installation progress. In-house teams often felt disconnected from external vendors, and important updates could be missed. This made it more challenging for the team to deliver installations as quickly and smoothly as they had aimed for.

The solution Vantage delivered

Hassle-free project coordination. With the Vantage job calendar, project managers can now check installer availability and see what each crew is working on, all in one place. There’s no longer a need for back-and-forth phone calls to confirm schedules or clarify job details. With this visibility, they can easily spot opportunities to assign the same crew to nearby installations, helping the Category 5 team make better use of every hour.

A better experience for vendors. With the Vantage app, Category 5 provides their installation vendors with everything they need: schedules, up-to-date project documents, and easy communication with the in-house team, right in their pocket. The app also sends automatic notifications when something changes on the job, so installers are always in the loop without needing follow-up calls or email threads.

Everyone stays in sync. The Vantage app prompts installers to upload completion photos as soon as the job is done. Project managers at Category 5 receive instant updates and can share results with clients, closing out jobs without delay. What used to take multiple follow-ups now happens seamlessly, helping the Category 5 team speed up invoicing and keep every installation running on schedule.